What I fix in San Jose
- Computers that have got slowAlmost always software rather than a machine that needs replacing.
- Scam popups and things you clickedCleaned up properly, plus what to look for next time.
- Printers that will not printThe single most common call I get, and usually quick.
- Wi Fi that drops or will not reachOften placement or equipment, not the internet you pay for.
- Email that will not send or sign inIncluding the accounts nobody can remember the password to.
- A new phone, tablet or computerSet up properly with everything moved across from the old one.
- Passwords and being locked outIncluding the ones that now want a code from somewhere.
- Being shown how it worksPatiently, more than once, without being made to feel stupid.
I do not do hardware repair. A cracked screen, a dead power supply or a drive that has physically failed needs a repair shop, and I will tell you that rather than charge you to find out.
About working in San Jose
There is no shortage of technology companies here and a real shortage of people who will sit with a parent or a grandparent and go through something slowly, as many times as it takes. If you are the family member who normally gets the phone call, this is the service you have been looking for.
Areas I cover
- Willow Glen
- Almaden Valley
- Cambrian
- Rose Garden
- Evergreen
- Berryessa
Booked in one hour blocks. Past the first hour, extra time is billed in 30 minute blocks. One time, weekly or monthly, whatever suits. No contract and no call out fee on top.
Who I usually help
Older people who want someone patient, families who are tired of being the unpaid tech support for a parent, and small businesses that need something fixed without a contract or a ticketing system. Every visit is one on one and I explain what I am doing as I go.
Try it yourself first
I would rather you fixed it for nothing. These are free, with no sign up, and if one of them solves it you owe me nothing.
- How to spot a tech support scam
- Why your Windows computer got slow
- Wi Fi that keeps disconnecting
- Printer says offline
Nearby
Need a hand in San Jose?
Tell me what is going on and I will tell you honestly whether it is worth a visit, roughly how long it will take, and what it will cost before either of us commits to anything.